Warsaw Zachodnia
Train Station

Wayfinding consultancy
and planning for the soon to be largest intermodal transport node in Warsaw

The renewal plan for Warszawa Zachodnia will make it the key intermodal node in Warsaw. Once completed, the new station will be served by the future line 3 of the Warsaw metro, three tram stops within the station, city and long-distance busses, and, of course, long-distance, regional, and commuter trains. 

For such a high-capacity node, PKL (Polish Railways Infrastructure) commissioned several de­tailed plans of pas­sen­ger behaviour in the station.

All passenger routes through the station were analysed. Every possible connection was outlined together with the location of signs and the information needed to ensure users could reach all modes of transport easily.

Our report also included a series of recommendations to update elements in PKL’s sign manual to be able to cope with the amount of information needed in such a high-capacity node. We expect that the implementation of this recommendations will improve navigation through the station and reduce passenger stress.